Jurisdiction Rules for DANA and QRIS
Our Legal notice explains which terms apply when you open, use or close an account with us. Eligibility and access depend on local law, and we may ask for phone verification before account access or before handling a payment-related request. Your account name should match the
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details used for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity so we can compare records when a status needs checking. We record the payment rail selected, the request time and the account reference needed for support. These records help us address disputed wallet
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status without asking you to send unrelated material. If a rule changes your ability to access an account or a service, we will direct you to the relevant Legal wording rather than suggest another route around it. Read the notice before opening an account, and contact
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us when a clause or regional condition is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.